Lumina Technologies works in partnership with your organisation to remove the challenges of IT and help you use technology as a business enabler. IT is an investment that can help you unlock your business goals by streamlining systems, improving efficiency, and increasing revenue.
IT Strategy – we can help you devise a detailed and robust IT strategy, taking into account current and future IT needs, security, capital expenditure, etc. With a future-proofed system, your Board can rest-assured your business will always run smoothly and there will be no nasty IT surprises along the way.
IT Managed Services – we are the experts, so while we manage your IT infrastructure, we will always let you know what you need to optimise the effectiveness of your IT system. With fit-for-purpose hardware and software in place, and regular reviews, your staff will be able to work more quickly, efficiently and safely.
IT Support – when you have an issue with your IT, you want fast response times: on average, issues reported to our Helpdesk are resolved within three hours, often faster. Our engineers answer all calls themselves, so you will only need to explain the problem once. Even if they cannot fix the problem immediately, they will take ownership of the issue and ensure it is resolved in a timely and satisfactory manner.
IT Security – cyber security is more than just installing a good firewall. We can help with all aspects of protecting your IT systems, with both technical and non-technical solutions. Knowing your IT security is in safe hands will enable you to sleep better at night.